Download printable version of 3rd Generation Full IT Outsourcing Re-tender for Tubelines case study

Project:

3rd Generation Full IT Outsourcing Re-tender for Tubelines

Scope:

 

Tube Lines wished to re-tender their major IT outsource deal, consolidating from two suppliers down to one:

• The requirement had to follow the OJEU procurement process
• There was insufficient internal procurement expertise or resource to run this complex process. 
• They required options to move from traditional licensing models to SaaS over time 

 

Key Business Benefits:

Cost Saving: £19m reduction in costs over the term of the contract

Commercial Enhancements:

1. Provision of clear deliverables for every area of service, matched against Service Levels and KPIs, with associated service credits
2. Contractual terms included for mid-term change of licensing structure to SaaS
3. Smooth implementation achieved with chosen supplier

The Turnstone Approach:

 

Our consultant was engaged from project inception, advising on procurement strategy, use of the OJEU process, as well as on requirements structure and evaluation.

• Key commercial terms were included in the tender, to avoid lengthy negotiations later
• All required OJEU timescales were adhered to
• All appropriate information was provided to bidders, eliciting bids from 6 vendors
• Turnstone facilitated the evaluation and scoring phases
• Auditable quality scores were produced for each vendor
• Competitive Dialogue resulted in best and final offers from two vendors
• All pricing and commercial points were captured in the final agreement