Multi-functional Devices

A leading communications company needed to improve print services deliver the first class service expected in the creative industry.  Challenges included:

•    Dramatically improving colour calibration
•    Streamlining the number of machines without affecting the user experience
•    Upgrading all of the machines without huge capital outlay
•    Enabling greater print capability in house to reduce outsourced print costs
•    Increasing print security on certain machines
•    Enabling accurate onward billing of print jobs to clients

-    Hardware refresh
-    Full colour calibration
-    Reduced cost of printing with the use of Uniflow and follow me printing
-    Purchase and disposal of old hardware by vendor at no further cost
-    Low effort for the client - Turnstone dealt with the vendors and most of the workload

Turnstone was engaged by the Client to identify the technologies that could be employed in-house and select the supplier most able to deliver these.

Turnstone adopted a full tender process, including RFI, RFP, Proof of Concept and final negotiations to achieve a satisfactory final contract.  Turnstone worked closely with the  client by:

1.    Shaping the client’s needs into formal requirements to ensure comparable supplier responses
2.    Identifying and prioritising the client’s requirements
3.    Communicating closely with all stakeholders throughout the process
4.    Liaising with finance to ensure that commercial matched budget requirements

“We work in an industry that is very much concerned with how things look and our print service was holding us back. Turnstone helped us to select a supplier who could meet our requirements of colour management, improved functionality and quality output whilst significantly reducing our annual costs.”

Matt Ballantine Head of IT - Imagination