At a glance

  • 33% (£88k) cost saving per annum
  • 100 free handsets
  • 2-year contract agreed
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Mobile & Blackberry Tender Process


Control Risks

Control Risks is a global risk and strategic consulting firm operating from 34 offices. It specialises in political, security and integrity risk in complex and hostile environments, providing services such as anti-corruption audits, consultancy and training.


The company needed to reduce mobile telephony spend whilst improving service. A co-terminus contract was required, which could be easily exited in future. The billing process, which was time-consuming and inefficient, had to be streamlined. Latest technology was needed to replace end-of-life devices.

The company did not have the internal bandwidth to run a full tender process, and deployed Turnstone to support them.

Key Business Benefits:


Cost savings:

The tender process ensured best market value was achieved, ensuring 33% (£88k) cost saving per annum.

Commercial benefits:

  • 24-month contract – fixed tariffs for duration of contract
  • Funding for 100 phone handsets to replace existing end-of-life devices
  • Additional phone handsets at replacement list price with no effect on contract term
  • No line rental for phones
  • Discounted voice tariffs
  • Additional 3g data cards or dongles free of charge
  • Free unlocking of devices at end of contract
The Turnstone Approach:

Turnstone undertook a rapid tender process, including a detailed specification and vendor Q&A.

Requirements were structured to ensure easily comparable responses. To streamline subsequent negotiations, key commercial terms were included within the tender.

Commercial negotiations ensured a strong and fair contract. Turnstone was responsible for all the supplier management, presenting key decisions to Control Risks.

“Turnstone ensured that we received best value for money whilst negotiating a strong contract. 

The cost savings achieved significantly outweighed their fees”.

Duncan Scott
CIO Control Risks