IT procurement news digest for July 2013

UK cloud users more positive about security than non-users, study shows

There is a huge gap between the perceptions of cloud users and non-cloud users about the security, privacy and reliability of cloud-based services, a UK study of small to medium enterprises (SMEs) has revealed. Cloud users said the biggest benefits were that fewer internal IT resources were needed (58%) and the time saved in managing IT (49%).

Similarly, 45% of non-cloud users were concerned that using the cloud would result in a lack of control over their data, while 68% of cloud users said their levels of privacy protection increased by moving to the cloud and 45% said they felt “very comfortable” with their cloud provider’s ability to manage data privacy.

The studies across all regions show that concerns on the part of non-cloud users are holding them back from the benefits experienced by cloud users. John Howie, chief operating officer of Cloud Security Alliance (CSA) said, “Organisations are keen to understand how cloud adoption would compare with their existing on-premises policies, procedures and compliance, and that can be a complex task”.

Read the full article here.
Source: www.computerweekly.com

SME confidence linked to positive IT use

SMEs no longer view technology as a cost-cutting tool and want to exploit IT to support growth and improving their competitive position. According to the latest Global SME Confidence Report from Symantec smaller firms are embracing cloud and mobile technology to gain the business benefits.

The report confirms that the last few years of using IT to control and cut costs seem to be over with confidence now coming from having the right technology in place to support growth.

Those small firms with the most confidence agreed they were “using computing strategically to drive our business forward” and was a good way to gain market share.

Read the full article here.
Source: www.microscope.co.uk

Suppliers come up with more money-saving ideas

Suppliers are coming up with more ideas on how to save money for buyers than they were two years ago, according to the latest SM100 poll.

Prompted by the announcement in the UK budget that more money would be assigned to support new ideas from suppliers to the public sector, the panel of 100 purchasers were asked: “Do you get a greater number of money-saving ideas than you did two years ago?”. A slight majority of 52 per cent said they were receiving more ideas, with 48 per cent saying that the frequency had not increased.

Read the full article here.
Source: www.supplymanagement.com

IT outsourcers feel ‘locked in’ to contracts

More than a third of senior IT professionals feel ‘locked in’ to outsourced supplier contracts, with most finding it difficult to renegotiate deals, according to research.
Just under two thirds of respondents to a survey by independent sourcing adviser Alsbridge said they did not believe their IT outsourcing (ITO) suppliers would be approachable about renegotiating contracts, with almost half thinking they would “kick up a fuss” if they tried to.

The survey also found that 71 per cent of respondents said they lacked the necessary information to renegotiate. As a result, 39 per cent felt “locked in” with their existing ITO suppliers.

The study surveyed 250 senior IT decision makers from the UK, Switzerland, Holland and the Nordic countries. More than half said benchmarking clauses in contracts did not work. Over 50 per cent also said they did not have an overarching sourcing strategy in place, while 42 per cent said there was no formal review point in contracts.

More than half of those quizzed said they planned to appoint a bigger or more skilled negotiation team, with just under half planning to start the renegotiation process earlier.

Read the full article here.
Source: www.supplymanagement.com